FAQ Support and after-sales service
FAQ Support and after-sales service
What documents should I provide for an after-sales service request?
Please provide proof of purchase, photos or videos showing the problem, and a detailed description.
What are the customer support response times?
Our team typically responds within 48 business hours. In case of emergency, please contact us by phone.
Are spare parts available for purchase?
Yes, we offer spare parts for all our equipment. Contact us for a quote.